Rocket.net
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Past incidents

All resolved incidents for this status page.

PHP Update
Resolved

Thank you for your attention to this matter, should you require any assistance please don't hesitate to reach out friendly support team 24/7!

Security Advisory: UpdraftPlus WordPress Plugin Vulnerability
Resolved

The potential security threat has been addressed, and the issue is now resolved. For more information about the incident and the steps taken by the UpdraftPlus team, please refer to their official...

Control Panel Issue Identified
Resolved

The issue affecting our control panel has now been fully resolved, and functionality has returned to normal. We appreciate your patience while our team worked to resolve this.

Activity Logs and Access Logs Issues
Resolved

We would like to give the update that all network and server loads are at normal levels and services are stable. 
If you have any questions or need any urgent assistance with your services, please re...

Client-Area Issue Identified
Resolved

The issue affecting access to the Logs tab has now been fully resolved, and functionality has returned to normal. We appreciate your patience while our team worked to resolve this.

Investigating Intermittent Network Connectivity Issues
Resolved

The intermittent network connectivity issues between our API infrastructure and some WordPress origin servers have been resolved. Website delivery and visitor traffic were not affected during this...

Intermittent Connectivity in Dubai (DXB1)
Resolved

The connectivity and packet loss issues affecting servers in our Dubai (DXB1) region have been resolved. Connectivity has been restored, and affected services are operating normally. We have confir...

Sydney Region — Intermittent Network Connectivity
Resolved

The intermittent network connectivity issue affecting a subset of servers in our Sydney (SYD) region has been fully resolved. Our engineering and infrastructure teams have completed the necessary r...

Phoenix DC – Elevated Ambient Temperature
Resolved

Resolved: The Phoenix Data Center incident has been fully resolved. All affected servers have been restored and are back online. Our teams have completed the recovery efforts and are continuing to...

Cloudflare API-related issues
Resolved

he issue affecting the Rocket.net control panel has been fully resolved. Cloudflare has restored normal API availability, and control panel functionality is operating as expected. Throughout this i...

Network Connectivity Issues Affecting DAL18
Resolved

The network issues affecting servers hosted in our DAL18 data center have been resolved. All services have returned to normal, including Single Sign-On (SSO) access. Our team worked with the data c...