All Systems Operational

About This Site

Welcome to the Rocket.net status page. Here you will find the status related to the entire Rocket.net platform including our data centers and edge providers.

Rocket.net - API Operational
90 days ago
100.0 % uptime
Today
Rocket.net - Portal Operational
90 days ago
100.0 % uptime
Today
Rocket.net - Data Centers Operational
90 days ago
99.99 % uptime
Today
US - Ashburn Operational
90 days ago
99.97 % uptime
Today
US - Dallas Operational
90 days ago
99.99 % uptime
Today
US - Phoenix Operational
90 days ago
100.0 % uptime
Today
DE - Frankfurt Operational
90 days ago
100.0 % uptime
Today
UK - London Operational
90 days ago
100.0 % uptime
Today
NL - Amsterdam Operational
90 days ago
100.0 % uptime
Today
SG - Singapore Operational
90 days ago
100.0 % uptime
Today
AU - Brisbane Operational
90 days ago
100.0 % uptime
Today
AU - Sydney Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN Cache Purge Operational
Cloudflare DNS Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Resolved - Our vendor, Leaseweb, has replaced the failing switch and things should be normalizing now. We will provide a full RCA once Leaseweb makes it available.

We are also prioritizing moving these servers into our own data centers to avoid such unacceptable resolution times in the future.

Oct 29, 15:57 EDT
Update - Leaseweb is replacing the failed switch and rebooting the affected nodes. Connectivity should return shortly.
Oct 29, 15:50 EDT
Update - Leaseweb's data center engineer and the EOD team are actively working on the issue. We expect this to be resolved very soon.
Oct 29, 13:54 EDT
Identified - Leaseweb, our vendor, has isolated this to a bad rack affecting a few nodes and they're working on restoring the network connectivity to resolve the packet loss. We expect this to be resolved very soon.
Oct 29, 13:05 EDT
Update - We are continuing to investigate this issue.
Oct 29, 12:39 EDT
Investigating - We are investing an issue in London affecting two nodes and working with our vendor to correct it as quickly as possible.

We apologize for any inconvenience this may cause.

Oct 29, 12:38 EDT
Oct 28, 2025
Resolved - This incident has been resolved. Should your site experience any issues, please don't hesitate to reach out to our support team. Thank you.
Oct 28, 13:57 EDT
Update - We are continuing to work with the vendor on repairing the issue. The vendor is also updating their status page here: https://status.phoenixnap.com/incidents/t61j56shxjgn
Oct 28, 13:14 EDT
Monitoring - We have received word from PhoenixNAP that the problematic link has been taken out of the traffic path to prevent it from affecting traffic. There will be another maintenance required to restore the link. We continue monitoring this issue and will update here as it progresses.

The vendor is also updating their status page here: https://status.phoenixnap.com/incidents/t61j56shxjgn

Oct 28, 11:19 EDT
Update - Via PhoenixNAP: https://status.phoenixnap.com/incidents/t61j56shxjgn

"This started off as a line card issue on one of our core routers last Friday - traffic was diverted away. An emergency maintenance was done last night to reboot the card but further issues were observed. The team is now attempting to restore traffic and in the process discovered another issue and are working to resolve it."

We are working closely with them as they continue to correct this and we expect a full resolution very soon.

Oct 28, 09:15 EDT
Update - Due to the continuous issues with PhoenixNAP, we will be prioritizing the migration of Amsterdam to our own facility ASAP.
Oct 28, 08:16 EDT
Identified - Our data center in Amsterdam (PhoenixNAP) is performing emergency maintenance to deal with a hardware fault.

This does not affect cached content and we expect it to be resolved ASAP.

We apologize for any inconvenience this may cause.

Oct 28, 08:02 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025
Update - The scheduled maintenance has been completed.
Oct 26, 17:32 EDT
Completed - The scheduled maintenance has been completed.
Oct 26, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 17:00 EDT
Scheduled - This evening we will be migrating the Rocket.net API backend. During this time period, new sites will not be able to be created, but all calls such as cache purges will continue to operate as we complete the migration.
Oct 26, 09:16 EDT
Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
Resolved - This issue has been resolved by the data center and all functionality has returned to normal.
Oct 23, 06:48 EDT
Update - The data center has confirmed the source of the issue and is deploying the fix.
Oct 23, 06:05 EDT
Investigating - Our data center in Amsterdam (PhoenixNAP) is experiencing minor packet loss and slowdowns.

This does not affect cached content and we expect it to be resolved ASAP.

We apologize for any inconvenience this may cause.

Oct 23, 05:44 EDT
Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.