All Systems Operational

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Welcome to the Rocket.net status page. Here you will find the status related to the entire Rocket.net platform including our data centers and edge providers.

Rocket.net - API Operational
90 days ago
100.0 % uptime
Today
Rocket.net - Portal Operational
90 days ago
100.0 % uptime
Today
Rocket.net - Data Centers Operational
90 days ago
99.99 % uptime
Today
US - Ashburn Operational
90 days ago
100.0 % uptime
Today
US - Dallas Operational
90 days ago
99.99 % uptime
Today
US - Phoenix Operational
90 days ago
100.0 % uptime
Today
DE - Frankfurt Operational
90 days ago
100.0 % uptime
Today
UK - London Operational
90 days ago
100.0 % uptime
Today
NL - Amsterdam Operational
90 days ago
100.0 % uptime
Today
SG - Singapore Operational
90 days ago
100.0 % uptime
Today
AU - Brisbane Operational
90 days ago
100.0 % uptime
Today
AU - Sydney Operational
90 days ago
100.0 % uptime
Today
Cloudflare API Operational
Cloudflare CDN/Cache Operational
Cloudflare CDN Cache Purge Operational
Cloudflare DNS Updates Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 18, 2025
Resolved - This incident was resolved by Cloudflare at Sep 18, 16:41 UTC. Thank you.
Sep 18, 12:47 EDT
Investigating - We are monitoring the issue as outlined by Cloudflare here: https://www.cloudflarestatus.com/incidents/3k5tzrm7mdw4

We expect them to resolve this shortly and we are very sorry for any inconvenience this may cause.

Sep 18, 11:50 EDT
Resolved - This incident has been resolved.
Sep 18, 10:00 EDT
Monitoring - We have resolved the routing and php issues, we are continuing to monitor.
Sep 18, 08:29 EDT
Update - Cached assets continue to serve, but we will have this resolved in just a few moments with the data center.
Sep 18, 06:57 EDT
Identified - We have identified a routing issue on syd13 and are resolving this now.
Sep 18, 06:51 EDT
Sep 17, 2025

No incidents reported.

Sep 16, 2025

No incidents reported.

Sep 15, 2025
Resolved - Cloudflare has resolved the issue.
Sep 15, 05:44 EDT
Update - Cloudflare has provided the latest update:

Identified
The cause of this issue has been identified and we are in the process of deploying the fix.
Posted 1 hour ago. Sep 14, 2025 - 19:14 UTC

Source: https://www.cloudflarestatus.com/incidents/k8fchbj6gcs4

Sep 14, 16:27 EDT
Update - We are still seeing a bit of increased latency but SSLs are issuing now.
Sep 14, 05:37 EDT
Monitoring - We got the following update from Cloudflare:

Our Engineering team has been able to largely address the initial latency issues and has been persistently working on the issue since the initial declaration. Certificates are in the process of being issued, but there is still an ongoing delay due to a large number of pending certificate orders. Currently certificates are being issued and should start begin showing as active shortly as the backlog of pending certificates continues to be processed.

Sep 13, 18:50 EDT
Update - We just received the following update from Cloudflare:

Hello,

Thank you for reaching out, and I’m truly sorry for the disruption this has caused.

We’re currently aware of an ongoing Cloudflare incident impacting the Custom Hostnames / SSL for SaaS API, which may lead to errors or delays when provisioning or validating hostnames. Our engineering team is actively engaged and working with Cloudflare to resolve this as quickly as possible.

You can follow real-time updates directly on Cloudflare’s status page:https://www.cloudflarestatus.com/incidents/k8fchbj6gcs4

Please continue to monitor the status page for the latest updates as we work toward resolution.

Thank you again for your patience and understanding.

Sep 13, 12:30 EDT
Update - Case ID 01742158 has been opened with Cloudflare for an update on the fix for this.
Sep 13, 09:40 EDT
Investigating - As outlined by Cloudflare at https://www.cloudflarestatus.com/incidents/k8fchbj6gcs4, we are seeing an unusual delay when it comes to issuing new SSL's.

We expect them to solve this shortly; for now, it may just take longer than expected for new SSL certificates to be issued.

We are very sorry for any inconvenience this may cause.

Sep 13, 06:20 EDT
Sep 14, 2025
Sep 13, 2025
Sep 12, 2025
Resolved - This incident has been resolved.
Sep 12, 10:30 EDT
Monitoring - The network blip has been resolved and we are continuing to monitor.
Sep 12, 09:04 EDT
Investigating - We are currently investigating a network issue affecting a single node in dallas (dal05)
Sep 12, 09:02 EDT
Sep 11, 2025
Completed - The scheduled maintenance has been completed.
Sep 11, 07:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 04:00 EDT
Scheduled - The phoenixNAP Bare Metal Cloud (BMC) team will be conducting maintenance on our infrastructure. This maintenance may affect network performance on BMC servers located in PHX. However, it is not anticipated to impact server provisioning or any operations; there may just be brief packet loss for a few moments during the maintenance window.

Our teams will take all necessary precautions to mitigate any prolonged disturbances within this service window.

Thank you for your patience and understanding as we continue to work toward providing you with the best possible service.

Sep 4, 07:51 EDT
Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Resolved - This incident has been resolved.
Sep 8, 12:25 EDT
Monitoring - Cloudflare seems to have implemented a fix, we will continue to monitor this.
Sep 8, 12:24 EDT
Investigating - Cloudflare cache purge is failing at a high rate on the Cloudflare API. We have a support case open with them and will keep updating status until resolved
Sep 8, 12:14 EDT
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.