Rocket.net
1 Ongoing Incident

Welcome to the Rocket.net status page. Here you will find the status related to the entire Rocket.net platform including our data centers and edge providers.

Active Incidents

Identified 8 hours ago · Aug 17, 2026 03:26 EDT

We are currently investigating an intermittent network connectivity issue affecting a subset of servers in our Sydney (SYD) region. The majority of Rocket.net services and customer websites remain fully operational. Customers hosted on the affected servers may experience intermittent connectivity or timeouts while we work with our partner to stabilize the network. Our engineering team has identified the issue as being related to network connectivity within the Sydney infrastructure and has escalated the matter to our upstream infrastructure provider for urgent investigation. We are actively monitoring the affected servers and working with our infrastructure partners to identify the root cause and restore stable connectivity. We understand the impact this can have on affected websites and are treating this as a priority. We will provide further updates as more information becomes available.

System status

Rocket.net - API
Operational
Rocket.net - Portal
Operational
Livechat
Operational
Cloudflare API
Operational
Cloudflare CDN/Cache
Operational
Cloudflare CDN Cache Purge
Operational
Cloudflare DNS Updates
Operational
Datacenters
Operational
US - Central
Operational
US - East
Operational
AU - Sydney
Partial Outage
UK - London
Operational
DE - Frankfurt
Operational
SG - Singapore
Operational
CA - Toronto
Operational
AE - Dubai
Operational
IND - Mumbai
Operational
IND - Mumbai
Operational
SG - Singapore
Operational

August 13, 2026

Resolved 3 days ago · Aug 13, 2026 19:59 EDT

Resolved: The Phoenix Data Center incident has been fully resolved. All affected servers have been restored and are back online. Our teams have com...

Identified 3 days ago · Aug 13, 2026 19:44 EDT

We continue to work closely with our Phoenix data center provider as facility temperatures trend toward normal operating levels. Our engineering and s...

Status history

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