LiveChat Issues
Incident Report for Rocket.net
Resolved
Live Chat is now fully operational.
Posted Feb 27, 2024 - 14:43 EST
Monitoring
A fix has been implemented by our LiveChat and is being monitored while we are currently accepting chats.
Posted Feb 27, 2024 - 14:25 EST
Identified
LiveChat has identified the issue and is implementing a fix.
Posted Feb 27, 2024 - 13:58 EST
Investigating
Our Live Chat provider "LiveChat" is currently having an issue preventing our agents from accepting new chats: https://status.livechat.com/incidents/435sdpp9sky0

We apologize for the inconvenience, please feel free to use support@rocket.net and someone can assist you immediately.

Thank you
Posted Feb 27, 2024 - 12:06 EST