Amsterdam Connectivity Issues

Uptime Impact: 11 days, 21 hours, 4 minutes, and 1 second
Resolved
Resolved

Our infrastructure team have confirmed that the issue has been resolved. We want to thank our clients for the patience they've had whilst our team was working on this resolution and apologize for any of the inconveniences caused.

If you notice any further issues with your services, please don't hesitate to contact us.

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Sam S
Identified

We are currently investigating a recurrence of the issue causing intermittent Cloudflare Error 525 (SSL Handshake Failed) for a subset of websites and staging environments hosted in our Amsterdam location.

Customers hosted in our Amsterdam location may experience occasional backend loading problems or site access interruptions.

Our engineering and infrastructure teams are actively working to identify the root cause and restore full stability as quickly as possible. We will continue to provide updates here as more information becomes available.

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Resolved

This incident is now closed. Please report any new issues to Rocket.net's support using a ticket or Live Chat at Rocket.net.

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Recovering

Our upstream provider has implemented fixes and we expect the issue to be resolved. We will mark this incident resolved after further testing.

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Investigating

Some customers hosted in our Amsterdam location may experience Cloudflare SSL Handshake errors and unusually slow site speeds due to a known network connectivity issue in our Amsterdam Data Center.

Our engineering team is actively working with Cloudflare to investigate and resolve the issue as quickly as possible. We appreciate your patience and understanding while we work toward a resolution.

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Began at:

Affected components
  • Rocket.net - Data Centers
    • NL - Amsterdam