[Ashburn] ash41 issues
This incident has been resolved.
The data center has completed the NIC replacement and we've updated the MAC ID's and everything is back online.
We sincerely apologize for any inconvenience this may have caused and appreciate your patience as always.
The data center is physically swapping the NIC now.
The data center is powering the machine off now and swapping the NIC
PhoenixNAP has confirmed this is a bad network card and they are swapping it now.
All data is in tact, server is online, just a bad NIC card.
Cached assets continue to serve.
This specific server is having issues with its NIC card and is currently unable to reach out.
PhoenixNAP is looking in to the issue now.
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Rocket.net - Data Centers
- US - Ashburn
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