Resolved

Live Chat is now fully operational.

Recovering

A fix has been implemented by our LiveChat and is being monitored while we are currently accepting chats.

Identified

LiveChat has identified the issue and is implementing a fix.

Investigating

Our Live Chat provider "LiveChat" is currently having an issue preventing our agents from accepting new chats: https://status.livechat.com/incidents/435sdpp9sky0

We apologize for the inconvenience, please feel free to use support@rocket.net and someone can assist you immediately.

Thank you

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