Resolved

Everything appears to be back to normal.

We will provide more information once we have it from PhoenixNAP regarding the root cause.

Recovering

All of Phoenix is now back online.

Updated

The data center is still working to restore network connectivity.

Note: This does NOT affect cached content, cache will continue to serve without issue.

Identified

We have confirmed this is purely a network related issue and all servers are powered on.

We are waiting on an update from PhoenixNAP regarding this issue, but we expect things back online any minute now.

Investigating

We are seeing all of Phoenix have a network issue at this time and have contacted our data center.

We expect things back online ASAP

Began at:

Affected components
  • Rocket.net - Data Centers
    • US - Phoenix